Customer Satisfaction

Customer satisfaction is a key measure of success. Customer-oriented service means more than just optimised storage and reliable delivery. Qualified advice on technical and product-specific questions is also critical as special material types or special sizes are often required.

Our customers are our partners. Under this premise, the objectives of our customers become our own. Through direct contact with our business partners, we offer tailor-made problem solutions with absolute adherence to delivery dates and target-oriented dimensional accuracy and quality.

Technology supports customer satisfaction with advanced Customer Relationship Management (CRM) and the digital archiving of documents and factory certificates to guarantee auditability and traceability of each individual process stage.

We welcome customers to visit our sales facility in Hausach. Our opening hours are:

Monday-Friday: 7:30 - 18:00
Saturday: 8:30 - 12:30

Telephone: +49 (0) 7831 805-90